Privacy Policy

1. Information We Collect

At Tuktuking, we collect the following types of information:

  • Name and contact information when you make a booking
  • Payment information for processing your tour reservations
  • Photos you agree to share during our tours
  • Feedback and reviews you provide about our services

2. How We Use Your Information

We use the collected information to:

  • Process and confirm your tour bookings
  • Communicate with you about your reservation
  • Improve our services based on your feedback
  • Send you promotional offers (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Tour guides and operators necessary for your booking
  • Payment processors to complete transactions
  • Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure payment processing
  • Regular security assessments
  • Limited staff access to personal information

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • File a complaint with relevant authorities

6. Cookies Policy

Our website uses cookies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember your preferences
  • Provide personalized content

7. Contact Us

If you have questions about this privacy policy, please contact us:

  • Email: alexisjfreitas@gmail.com
  • Phone: +351 932 092 969
  • Address: Av. Sá Carneiro, 9000-000 Funchal

8. Updates to This Policy

We may update this privacy policy from time to time. The latest version will be posted on this page with the effective date.

Last updated: November 24, 2024